University of Pennsylvania Library
2004 Quality/Impact Survey.  How the Schools Ranked Service Priorities
View Graph
User Priorities Along Five Service Dimensions   [The dimensions are ranked from 1 (highest) to 5 (least) important]
          Question 26: To help us plan for the future, rank the following aspects of library service from most to least important
Service Dimension
  Information Training Staff Technology Facilities
26A. Information resources, including books, journals, databases, and visual media in print and electronic form 26B. Educating users to access and eval-uate information effectively 26C. Knowledgeable staff who aid my teaching, study, and research needs 26D. Provision and support for information technologies, for example the search tools found on the Library web site and Courseware 26E. Study and teaching facilities, such as seminar rooms and group study spaces
School
ASC rank 1 4 2 3 5
  n 34   34   34   34   34
SAS rank 1 5 2 3 4
  n 875   875   875   875   875
DENTAL rank 1 5 2 4 3
  n 102   102   102   102   102
GSE rank 1 4 2 3 5
  n 153   153   153   153   153
SEAS rank 1 5 3 2 4
  n 390   390   390   390   390
DESIGN rank 1 4 2 3 5
  n 196   196   196   196   196
LAW rank 1 3 2 5 4
  n 207   207   207   207   207
MED rank 1 4 3 2 5
  n 466   466   466   466   466
NURSING rank 1 4 2 3 5
  n 159   159   159   159   159
SSW rank 1 4 2 3 5
  n 76   76   76   76   76
WHRTN rank 1 4 2 3 5
  n 518   518   518   518   518
VET rank 1 4 2 3 5
  n 118   118   118   118   118
ALL rank 1 4 2 3 5
  n 3294   3294   3294   3294   3294